Blog


Executing Tough Decisions

November 19, 2020

Once in a while, great companies have to execute tough decisions. Sometimes these tough decisions are things like: Work force layoffs, cutting expenses, freezing wages, suspending bonus etc. These decisions are meant for the greatest good of all employees and, […]


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5 Fundamentals of Leadership

November 19, 2020

There are a few critical fundamentals of leadership and ways that you can effectively apply to your everyday work life. Here is a list for five fundamentals of leadership: First, leadership is everybody’s business. It’s not a title; it’s not […]


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5 Steps to Creating Organizational Excellence

November 19, 2020

Have you ever thought about how you, as a leader, can develop organizational excellence? I have a five-step process that I teach to enable organizational excellence. 1) What is your PLAN? What is your vision and values for the organization? Have […]


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Leadership: Going from Good to Great

November 19, 2020

When I am talking with leaders in an informal setting, like a networking event or even something going on in my neighborhood, I consistently get asked one question: “What are the one or two things I can do differently as […]


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Conflict Can Be Good

November 19, 2020

I get asked a lot of questions about teamwork. Do I do teambuilding and that kind of thing? Today I want to talk about Patrick Lencioni’s excellent work on “The Five Behaviors of a Cohesive Team.” Patrick describes the behaviors […]


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The Building Blocks of Teamwork

November 19, 2020

There’s been a lot of work done on what makes an effective team and what are the behaviors that you need to have a cohesive team. The work that I like the best is Patrick Lencioni’s work on The Five […]


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Creating a Personal Vision

November 19, 2020

All leaders need to have a vision for their company, for their division, for their department. Depending on where you are in the leadership hierarchy depends on: How big that vision needs to be How complex that vision needs to […]


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Gather Information, Don’t Give It

November 19, 2020

I get asked a lot of questions, and a lot of comments from leaders that say, “You know somehow I miss communicated this message, but I don’t understand” or, “I’ve been having trouble communicating with Mary or John, and I […]


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A Critical Behavior for Leadership Success

November 19, 2020

Great leaders ask great questions. Unfortunately, leaders are also always called upon to give answers. One of the skills you should work on as a leader is the ability to ask questions, this will directly reflect on how good a […]


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How to Coach Your Employees

November 19, 2020

I spend a lot of time coaching my clients on how to coach their employees. Coaching is a formal process that uses one-on-one meetings to help your team members develop their hidden skills and discuss issues for improvement and performance. […]


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Questions to Help you Find the Right Candidate for Job

November 18, 2020

One of the key behaviors in an organization that you spend a lot of time on is interviewing. If you hire the right employee and then coach them appropriately, you’ve got a winning formula. Here are a few interviewing best […]


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How Your Personality Style Impacts Conflict

November 18, 2020

A team that trusts each other implicitly, with vulnerability-based trust will engage in robust conflict. When they engage in robust conflict that’s not destructive, they’ll make strong commitments to one another. Because they make strong commitments to one another, they’ll […]


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Modeling The Way: Unlock Leadership Skills by Articulating Your Personal Values

November 18, 2020

Exemplary leadership is built on values. Those wishing to go beyond simple management and step up to lead must first discover—and then embody—the values that are critically important to them. Eventually encouraging your direct reports to take the same journey […]


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Ways to Exhibit Empathy

November 18, 2020

Empathy Definition: The feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings. Empathy is valuable in the workplace. Most of us work on teams. We must be able to foster productive […]


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Are your One-on-Ones Effective?

November 18, 2020

Have you ever questioned the value of your one-on-one meetings?  If you have followed my videos and blogs at all over the last 7-8 years, you know I am a big proponent of one on one meetings with cadence. Depending on […]


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Seven Areas to Master to Enable Expected Growth

November 17, 2020

In this post we cover 7 areas to master to increase your growth.


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Mastering Difficult Conversations

January 16, 2017

As a leader, having difficult conversations is an inevitable part of the job. How you prepare for the discussions will directly impact their effectiveness. Before you conduct the conversation, you must assess whether it is a content, pattern, or relationship […]


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Coaching Attitudes, Behaviors, and Techniques

December 13, 2016

I get a lot of questions from my clients about help with coaching their people for success. I universally respond that the root of the issue the leader could be having with their direct report is either based in the […]


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Coaching: Crack the Success Code

November 28, 2016

A good rule of thumb for effective coaching is that it should make up about 35% of your management function. Coaching your people should ideally help you identify your constituent’s individual needs and corresponding performance improvement steps. Whether you are […]


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Creating an Effective Leader Development Program

October 31, 2016

My work has led me to some conclusions related to learning and development that will help any organization seeking to position itself for future success: 1. Leadership is Everyone’s Job. It isn’t just for senior managers; it needs to be […]


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Are Leaders Born or Made

September 30, 2016

First, let me say that the question: Are leaders born or made, is an age old question; and there is not just a simple answer. Leadership is behavioral and behaviors are influenced both by genes (personality and intellect) and by […]


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Building Organizational Trust

August 26, 2016

In Patrick Lencioni’s groundbreaking work, The Five Behaviors of a Cohesive Team, his core, foundational, belief is that great teams trust one another. There is a lot of talk in teams about what lack of trust looks like. If you […]


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3 Step Process for Delivering Feedback

July 20, 2016

You can avoid common feedback mistakes by learning how to easily communicate important information about performance to direct reports, peers or superiors in a way that helps them hear and understand exactly what you are saying. Here is an easy […]


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Leadership: Going from Good to Great

June 27, 2016

When I am talking with leaders in an informal setting, like a networking event or even something going on in my neighborhood, I consistently get asked one question: “What are the one or two things I can do differently as […]


Read More 


Holding Your Team Accountable

May 27, 2016

I continue to get questions about accountability. During some training with clients, I heard this complaint: “We have this 20 year employee and every time we give them a simple task they fail to accomplish it and someone else has […]


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Are You Working IN or ON the Business?

April 22, 2016

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall. — Stephen R Covey Are you leading your business, or is your business leading you? Are you Working IN or […]


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Leading with Empathy

March 29, 2016

Empathy Definition: The feeling that you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings. Empathy is valuable in the workplace. Most of us work on teams. We must be able to foster productive […]


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Leading with Vision

February 29, 2016

One of the five practices of an exemplary leader is to inspire a shared vision. A great definition of vision is: An ideal, unique image of the future for the common good. When talking to leaders, they often get mission […]


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Is Delegation a Tool for Employee Engagement?

January 29, 2016

Is delegation a tool for employee engagement? There continues to be a lot of work being done on employee engagement in surveys. A recent Gallup poll indicates that the level of employee satisfaction is around 13%. Another study has found […]


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Modeling the Way Through Company Values

December 15, 2015

One of the five practices of an exemplary leader is to Model the Way. Model the Way is the easiest practice to understand and grasp, but can be one of the harder practices to execute (especially in stressful, tense work […]


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Executing Tough Decisions

November 23, 2015

Once in a while, great companies have to execute tough decisions. Sometimes these tough decisions are things like: Work force layoffs, cutting expenses, freezing wages, suspending bonus etc. These decisions are meant for the greatest good of all employees and, […]


Read More 


Setting Goals for 2017

October 30, 2015

If you haven’t completed your goals for 2017. It is ok. You are not alone. Your goal planning process should be fairly straight forward and follow the SMART ( Specific, Realistic, Attainable, Realistic, Measurable) acronym. SMART goals are built for […]


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Setting Expectations for Performance

September 25, 2015

One way for a leader to enhance employee engagement is to build performance management based on SMART goals. Employees are more likely to own the goals and be actively engaged in achieving them if they are allowed to co-create those […]


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Tips for Increasing Accountability

5 Step Process to Gain Accountability

August 26, 2015

Accountability continues to be a very valuable topic today for my clients. They tell me there is real confusion on the topic and quite honestly far too little accountability being executed in their companies. I am going to discuss a […]


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Develop Leadership Capabilities

July 31, 2015

Most improvement comes from changing behaviors. It really does not matter whether you are trying to upgrade your status of your health by exhibiting an increased cadence of exercise or developing your leadership capabilities by making progress on behaviors associated […]


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Manager vs. Leader

June 26, 2015

Manager vs. Leader Often we use the words manager and leader interchangeably, but there are big differences between the 2 roles. There is no doubt that most leaders must also manage, but not all managers lead or know how to […]


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Leadership Messaging: Constituents Perception or Your Reality

May 29, 2015

Leadership Messaging: Constituents Perception or Your Reality In your world where your brain is swirling with an endless number of items, you may want to occasionally pause to take a breath, clear your head, and make sure the messages you […]


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Leadership and Self-Awareness

April 29, 2015

Recently, 31 leadership experts were called upon to list their top 3 skills or traits of a great leader.   Here are the top 7 vote getters: 1. Integrity (10 votes) 2. Helps Others Succeed (8 votes) 3. Self-Awareness (7 […]


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The Importance of Modeling the Way

March 27, 2015

There are many interesting benefits that are born out of the successful implementation of the behaviors that encompass the practices of exemplary leaders.   Recently, one of my clients conveyed to me how she was making better and faster decisions. […]


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behaviors of empowerment

Leadership Behaviors of Empowerment

February 25, 2015

As a leader, how do you empower your people to take action? Enable others to act, one of the 5 practices of exemplary leaders, is probably the most often cited as having the largest area of need for improvement. This […]


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Progress Not Perfection

January 30, 2015

Progress Not Perfection- Do you only execute when you think you have achieved “perfection”? When I talk to my clients about the execution of leadership behaviors I constantly remind them to just “make progress” and resist the temptation to only […]


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5 Steps to Ensure Execution

December 19, 2014

5 Steps to Ensure Execution By: Len Petrancosta, COO, The Leadership Quest When I work with leaders, I often hear that the #1 challenge they say they face is lack of execution by those they lead, especially direction given to […]


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Key Attributes of Leaders

November 26, 2014

Key Attributes of Leaders A lot has been written about leadership and none may be clearer than the research done by Jim Kouzes and Barry Posner of The Leadership Challenge. The authors have interviewed hundreds of thousands of participants and […]


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Questions a Team Leader Needs to Ask Themselves Before Pursuing “The Five Behaviors of a Cohesive Team”

October 27, 2014

Questions a team leader needs to ask themselves before pursuing The Five Behaviors of a Cohesive Team If you have read the book The Five Dysfunctions of a Team by Patrick Lencioni and your team exhibits similar behaviors described in […]


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How to Build a Cohesive Team

September 26, 2014

How to Build a Cohesive Team In Patrick Lencioni’s groundbreaking book, “The Five Dysfunctions of a Team”, Lencioni describes 5 behaviors that, when exhibited, will lead to a cohesive team that gets things done in an efficient, stress free environment. Those […]


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Leadership Doesn’t Happen Without Courage

August 28, 2014

Leadership doesn’t happen without courage. Courage is having strength in the face of perceived pain or grief. There are a few things about courage I have observed in my study of key Leadership principles. First, courage is a skill that […]


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Success Using The Leadership Challenge

July 30, 2014

I just returned from The Leadership Challenge conference in New Orleans. Spending time with Jim Kouzes and Barry Pozner was so energizing. One thing that hit me was the diversity of entities embracing and driving The Leadership Challenge through their […]


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6 Strategies for Turning Adversity into Opportunity

June 30, 2014

The definition of adversity is: A state or instance of serious or continued difficulty or misfortune. Adversity can bring out the best in organizations and individuals; they can also bring out the worst. The following are six strategies that can […]


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6 Tips for Putting Your Values into Action

May 30, 2014

There are 5 practices that extraordinary leaders follow. One of the practices is: Model the Way. Modeling the way helps leaders to do two very important things: Clarify values and help each person find their voice and affirm shared ideals. […]


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6 Tips for Leading With Vision

April 30, 2014

Vision is often confused with mission so let me quickly explain. Mission is “What is my business and why does it exist”. Vision is “Where do I see my business going”. A great definition of vision is “An ideal, unique […]


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Does Your Organization Suffer From a Lack of Worker Engagement?

March 28, 2014

One of the hottest topics today continues to be lack of worker engagement. One way to increase your team’s engagement is to articulate  “where you are going”. Imagine driving in the fog. You drive slower, turn off the radio because […]


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Leaders are Lifelong Learners

January 31, 2014

One thing I have noticed about leaders (and has been backed up by lots of research) is that leaders are lifelong learners. They find opportunities for self-improvement by reading, listening to others, taking seminars, reading blogs and more. Much of […]


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5 Practices of Exemplary Leaders

December 31, 2013

In their work “The Leadership Challenge“, Jim Kouzes and Barry Posner have found that great leaders follow 5 practices that make them effective in their leadership roles.  Here’s the list:   #1 – Model the Way This is simply to […]


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Characteristics of Admired Leaders

November 30, 2013

Jim Kouzes and Barry Posner have surveyed hundreds of thousands of people and asked them to pick from a menu of 20 the top characteristics admired most in leaders. The results are very interesting but not for the reasons you […]


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Management vs. Leadership

October 31, 2013

Often I hear two words used interchangeably and, in my mind, they are words that are not synonyms. The two words are leadership and management. Certainly leaders need to manage at times but not all managers actually lead.     […]


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Micromanaging or Hands Off?

September 27, 2013

Often times when talking to those who are led by someone else I hear words of frustration like: “My boss gave me a project and he is constantly looking over my shoulder, almost daily asking me questions about status and […]


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Articulating Vision

September 12, 2013

I attended The Leadership Challenge International Conference. Trainers, consultants, and companies engaged with the timeless work of The Leadership Challenge gathered from all over the world in Scottsdale, Arizona. It was a great two days of sharing and learning at […]


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