leadership capabilities


Mastering Difficult Conversations

January 16, 2017

As a leader, having difficult conversations is an inevitable part of the job. How you prepare for the discussions will directly impact their effectiveness. Before you conduct the conversation, you must assess whether it is a content, pattern, or relationship […]


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Coaching: Crack the Success Code

November 28, 2016

A good rule of thumb for effective coaching is that it should make up about 35% of your management function. Coaching your people should ideally help you identify your constituent’s individual needs and corresponding performance improvement steps. Whether you are […]


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Creating an Effective Leader Development Program

October 31, 2016

My work has led me to some conclusions related to learning and development that will help any organization seeking to position itself for future success: 1. Leadership is Everyone’s Job. It isn’t just for senior managers; it needs to be […]


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Are Leaders Born or Made

September 30, 2016

First, let me say that the question: Are leaders born or made, is an age old question; and there is not just a simple answer. Leadership is behavioral and behaviors are influenced both by genes (personality and intellect) and by […]


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Building Organizational Trust

August 26, 2016

In Patrick Lencioni’s groundbreaking work, The Five Behaviors of a Cohesive Team, his core, foundational, belief is that great teams trust one another. There is a lot of talk in teams about what lack of trust looks like. If you […]


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Holding Your Team Accountable

May 27, 2016

I continue to get questions about accountability. During some training with clients, I heard this complaint: “We have this 20 year employee and every time we give them a simple task they fail to accomplish it and someone else has […]


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Are You Working IN or ON the Business?

April 22, 2016

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall. — Stephen R Covey Are you leading your business, or is your business leading you? Are you Working IN or […]


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Is Delegation a Tool for Employee Engagement?

January 29, 2016

Is delegation a tool for employee engagement? There continues to be a lot of work being done on employee engagement in surveys. A recent Gallup poll indicates that the level of employee satisfaction is around 13%. Another study has found […]


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Modeling the Way Through Company Values

December 15, 2015

One of the five practices of an exemplary leader is to Model the Way. Model the Way is the easiest practice to understand and grasp, but can be one of the harder practices to execute (especially in stressful, tense work […]


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Setting Goals for 2017

October 30, 2015

If you haven’t completed your goals for 2017. It is ok. You are not alone. Your goal planning process should be fairly straight forward and follow the SMART ( Specific, Realistic, Attainable, Realistic, Measurable) acronym. SMART goals are built for […]


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Setting Expectations for Performance

September 25, 2015

One way for a leader to enhance employee engagement is to build performance management based on SMART goals. Employees are more likely to own the goals and be actively engaged in achieving them if they are allowed to co-create those […]


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Tips for Increasing Accountability

5 Step Process to Gain Accountability

August 26, 2015

Accountability continues to be a very valuable topic today for my clients. They tell me there is real confusion on the topic and quite honestly far too little accountability being executed in their companies. I am going to discuss a […]


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The Importance of Modeling the Way

March 27, 2015

There are many interesting benefits that are born out of the successful implementation of the behaviors that encompass the practices of exemplary leaders.   Recently, one of my clients conveyed to me how she was making better and faster decisions. […]


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Progress Not Perfection

January 30, 2015

Progress Not Perfection- Do you only execute when you think you have achieved “perfection”? When I talk to my clients about the execution of leadership behaviors I constantly remind them to just “make progress” and resist the temptation to only […]


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Leadership Doesn’t Happen Without Courage

August 28, 2014

Leadership doesn’t happen without courage. Courage is having strength in the face of perceived pain or grief. There are a few things about courage I have observed in my study of key Leadership principles. First, courage is a skill that […]


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Micromanaging or Hands Off?

September 27, 2013

Often times when talking to those who are led by someone else I hear words of frustration like: “My boss gave me a project and he is constantly looking over my shoulder, almost daily asking me questions about status and […]


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Articulating Vision

September 12, 2013

I attended The Leadership Challenge International Conference. Trainers, consultants, and companies engaged with the timeless work of The Leadership Challenge gathered from all over the world in Scottsdale, Arizona. It was a great two days of sharing and learning at […]


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